Introduction
This Disclaimer explains the limitations of information provided on Kagoz and our responsibilities regarding business listings, reviews, and other content on our website at kagoz.com.
By using Kagoz, you acknowledge and agree to this Disclaimer. Please read it carefully along with our Terms of Service and Privacy Policy.
No Warranty of Accuracy
Business Information
Kagoz provides business listings as an information service to help people in Bangladesh find local businesses. While we make every effort to verify and maintain accurate information, we do not guarantee that all business information on our website is completely accurate, current, or complete.
Business information including phone numbers, addresses, business hours, services, prices, and other details is provided by business owners or sourced from publicly available information. This information may change without notice.
We verify business information through our verification process described at kagoz.com/about-us, but we cannot guarantee that every detail is always correct. Businesses may change their hours, relocate, close permanently, or update their services without informing us immediately.
You are responsible for verifying business information directly with the business before making decisions based on information found on Kagoz. We recommend calling the business or visiting their website to confirm details before visiting in person or making purchases.
Reviews and Ratings
Reviews and ratings on Kagoz are opinions of individual users based on their personal experiences. Reviews reflect the subjective views of reviewers and do not represent the opinions of Kagoz.
We verify that reviewers are real people through our review verification process described in our Review Policy, but we do not verify the factual accuracy of every claim made in reviews.
Reviews may not reflect the current state of a business. A business may have improved or declined in quality since a review was written. We display the date each review was posted to help you assess relevance.
Star ratings are calculated based on customer reviews and may not reflect every aspect of a business's quality or service. A single rating cannot capture the full customer experience.
No Endorsement
Business Listings
Listing a business on Kagoz does not constitute an endorsement, recommendation, or certification of that business by Kagoz. We do not evaluate the quality, safety, legality, or reliability of businesses listed on our platform.
Premium listings and featured placements are paid advertising positions. Businesses that pay for premium features receive additional visibility, but this does not mean we endorse or recommend those businesses over others.
The order of search results is determined by our search algorithm based on relevance, location, ratings, and other factors described in our Terms of Service. Search ranking does not indicate our endorsement.
We list businesses to provide information to users, not to recommend specific businesses. You must make your own independent judgment about which businesses to contact or patronize.
External Links
Kagoz may contain links to business websites, social media pages, and other external websites. We provide these links for your convenience, but we do not control, endorse, or assume responsibility for the content, products, services, or practices of third party websites.
When you click on external links, you leave Kagoz and are subject to the terms, privacy policies, and practices of those third party websites. We are not responsible for the accuracy, legality, or appropriateness of content on external websites.
Business websites linked from Kagoz listings are operated by the businesses themselves, not by Kagoz. We do not verify, monitor, or control business websites.
Third Party Content
User Generated Content
Kagoz allows users to submit content including reviews, ratings, photos, and comments. This user generated content represents the views and opinions of individual users, not Kagoz.
We do not pre-screen all user content before it is posted. While we have policies against fake reviews and inappropriate content as described in our Review Policy, we cannot guarantee that all user content is accurate, appropriate, or lawful.
If you believe any content on Kagoz is inaccurate, inappropriate, or violates your rights, please report it to us at support@kagoz.com and we will investigate promptly.
Business Submitted Content
Business owners can add information, photos, and descriptions to their listings. This content is provided by business owners, not verified by Kagoz. Businesses are responsible for the accuracy of information they submit.
We are not responsible for false, misleading, or inaccurate information submitted by business owners. If you discover inaccurate business information, please report it to us at support@kagoz.com.
Limitation of Liability
No Liability for Business Actions
Kagoz is a directory platform that connects users with businesses. We do not operate, control, or manage the businesses listed on our website. We are not responsible for:
- The quality, safety, legality, or availability of products or services offered by listed businesses.
- Actions, errors, omissions, representations, warranties, breaches, or negligence of any business listed on Kagoz.
- Personal injury, property damage, financial loss, or any other harm resulting from your interactions with businesses found through Kagoz.
- Disputes between users and businesses, including issues with products, services, billing, contracts, or customer service.
- Business closures, relocations, ownership changes, or other changes that affect your ability to contact or patronize a business.
Your dealings with businesses listed on Kagoz are solely between you and the business. We are not a party to those transactions and have no liability for the outcome.
No Liability for Information Reliance
Information on Kagoz is provided for general informational purposes only. It is not intended as professional, legal, medical, financial, or other advice. You should not rely solely on information from Kagoz when making important decisions.
We are not liable for decisions you make or actions you take based on information found on Kagoz. You assume all risk when using information from our website.
Before making business decisions, financial commitments, medical choices, legal actions, or other important decisions, you should verify information independently and consult with qualified professionals as appropriate.
Technical Issues
We strive to keep Kagoz available, secure, and error free, but we cannot guarantee uninterrupted or error free service. Our website may experience downtime, technical problems, or security issues beyond our control.
We are not liable for any loss, damage, or inconvenience caused by technical problems, service interruptions, data loss, security breaches, or other technical issues affecting Kagoz.
You are responsible for maintaining backup copies of any important information or content you submit to Kagoz.
Verification Process Limitations
What We Verify
Kagoz uses a verification process that combines AI technology and human review to check business information before publishing listings. Our verification process is described in detail at kagoz.com/about-us.
We verify phone numbers by calling businesses, verify addresses through Google Maps and public records, and confirm basic business details. We also verify reviewer identity through phone verification.
However, our verification process has limitations. We verify that a business exists and that contact information is accurate at the time of verification, but we do not verify:
- The quality, safety, or legality of products or services offered.
- Business licenses, permits, insurance, or regulatory compliance.
- Professional qualifications or certifications of business owners or employees.
- Customer satisfaction, reliability, or reputation.
- Current operational status (businesses verified weeks or months ago may have since closed).
- Every detail claimed by businesses about their services, prices, or capabilities.
A verified badge on Kagoz means we have confirmed basic contact information, not that we endorse the business or guarantee its quality.
Ongoing Accuracy
We update business information regularly through our daily monitoring system, but information may become outdated between updates. Businesses can change phone numbers, relocate, modify hours, or close without immediately notifying us.
We rely on business owners, users, and automated monitoring to keep information current. If you find outdated information, please report it to support@kagoz.com so we can update it.
Bangladesh Specific Disclaimer
Local Business Environment
Business practices, regulations, and consumer protections in Bangladesh may differ from other countries. We provide information about Bangladesh businesses operating under Bangladesh laws and customs.
You are responsible for understanding your rights and responsibilities as a consumer in Bangladesh. We recommend familiarizing yourself with consumer protection laws and business regulations that apply to your transactions.
Language and Translation
Kagoz provides content in both English and Bengali. In case of any conflict or inconsistency between English and Bengali versions of any content, the English version shall prevail.
Business information may be provided in English, Bengali, or both. Translations may not always be perfect. If you are unsure about any information, contact the business directly for clarification.
Geographic Coverage
Kagoz focuses on businesses located in Bangladesh. We cover all 64 districts with detailed coverage in major cities like Dhaka, Chittagong, and Sylhet as described at kagoz.com/about-us.
Information about businesses outside Bangladesh, if any, is provided for reference only and may not be verified to the same standards as Bangladesh businesses.
Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our practices, legal requirements, or service offerings. Updates will be posted on this page with a new "Last Updated" date at the top.
Significant changes will be announced through our website or by email. Your continued use of Kagoz after changes take effect means you accept the updated Disclaimer.
No Professional Advice
General Information Only
Information on Kagoz is for general informational purposes and convenience only. It is not intended to provide professional advice of any kind.
Kagoz does not provide medical, legal, financial, tax, accounting, real estate, or other professional advice. Information about healthcare providers, legal services, financial services, or other professional services on Kagoz is not a substitute for professional consultation.
Always consult qualified professionals for advice specific to your situation before making important decisions.
Medical Disclaimer
Listings for doctors, hospitals, diagnostic centers, pharmacies, and other healthcare providers are for informational purposes only. We do not verify medical qualifications, licenses, or quality of care.
Information about healthcare services on Kagoz is not medical advice. Always consult qualified healthcare professionals for medical concerns, diagnosis, or treatment.
In medical emergencies, call emergency services immediately rather than searching for providers on Kagoz.
Legal Disclaimer
Listings for lawyers, legal services, and law firms are for informational purposes only. We do not verify legal qualifications or expertise.
Information on Kagoz is not legal advice. Consult a qualified lawyer for legal advice specific to your situation.
Financial Disclaimer
Listings for banks, insurance companies, financial advisors, and other financial services are for informational purposes only. We do not verify financial licenses, credentials, or reliability.
Information on Kagoz is not financial advice. Consult qualified financial professionals before making investment, insurance, or other financial decisions.
Consumer Responsibility
Do Your Own Research
While Kagoz provides verified business information and customer reviews to help you make informed decisions, you are ultimately responsible for researching businesses before engaging with them.
We recommend:
- Reading multiple reviews to understand different customer experiences.
- Checking business websites and social media pages for additional information.
- Calling businesses to confirm details like hours, services, and prices.
- Asking businesses about licenses, insurance, and qualifications when relevant.
- Comparing multiple businesses before making significant purchases or commitments.
- Trusting your instincts and avoiding businesses that seem suspicious or unprofessional.
Report Issues
If you experience problems with a business found through Kagoz, please report it by writing a review or contacting the business directly to resolve the issue.
If you find inaccurate information, fake reviews, fraudulent listings, or other problems on Kagoz, please report them to support@kagoz.com so we can investigate and take appropriate action.
Contact Us
If you have questions about this Disclaimer or need clarification about any information on Kagoz, please contact us:
- Email: support@kagoz.com
- Phone: +880 1913 729 867
- Address: Kagoz Ltd., 123, Road 7, Mohammadia Housing Ltd, Mohammadpur, Dhaka 1207, Bangladesh
- Business Hours: Saturday to Thursday, 10:00 AM to 7:00 PM (Friday Closed)
We respond to all inquiries within 48 hours.
Acknowledgment
By using Kagoz, you acknowledge that you have read, understood, and agree to this Disclaimer. You understand that Kagoz is an information platform and that you are responsible for verifying information and making your own decisions about businesses.